The winter weather can make roadways, parking lots and driveways challenging to navigate, and not everyone is physically capable of shoveling through massive snowfalls. A snow plowing service can be a lifesaver during these cold moths, but you should never just hire the first company you find. Do your research and ensure that the company will stand by their service.
References and Reputation
The first part of research is always to find references. If a company has a lot of strong and favorable testimonials, it means that they have put a lot of time and consideration into their reputation. However, do not only depend on reviews. Talk with friends, family and even business owners to find a service that they find reliable.
Customer Service Test
Once you have a list of a few different companies offering snow plowing service, you can perform the customer service test. All you have to do is call each company and run through a list of questions and concerns. You are looking for a business that is happy to help you understand their offerings. You want to feel helped and not rushed to get off the phone. Typically, if a company has excellent customer service, then they are a decent company, but this should never be your only source of verification.
Certification, License and Proof of Insurance
Every reliable company has usually taken the time and spent the money to be certified, licensed and insured. You only want to deal with companies that invest that time and money because it shows that they abide by the rules of their industry and that they take their responsibility seriously. Every company should be more than willing to provide proof if asked.
A snow plowing service can be one of the most valuable investments you ever make, especially if you live somewhere with heavy annual snowfalls. However, do not skimp on your research. You want a company with a solid reputation, strong communication skills and the certifications to back it all up.